Welcome to the online Conflict Resolution training! As a faculty member, preventing and managing conflicts that may occur with those you work with (students and colleagues) is a critical skill that, if mastered, can increase your productivity and the quality of your program(s). Conflict is inevitable when two or more people work together, most often caused by unclear or unstated expectations. When not addressed early on, conflict is magnified, creating major obstacles for all parties involved. The skills you will learn in this training will also serve as a foundation for experiences you will encounter throughout your career.
- presentations from Michigan State University Faculty
- video clips of conflict resolution scenarios
- interactive activities
- resources for managing conflict
* Note: You must be logged into your Career Success account, go through the entire course, and answer all of the open ended questions, for this workshop to display as complete in your Career Success ePortfolio. Participants can print a certificate of completion from the ePortfolio area. Click here to login.
Let's get started - click on the Introduction link below to begin!
Please note: You must have the latest version of QuickTime installed on your computer to view the multimedia in the modules below. Click here to download QuickTime for free.